One of the main benefits of using Hostcomm RVX remote visual experience is that the remote user does not need to install an application. This makes the service viable for ad-hoc remoter users who are not employees and may only need to use the service once. It also helps to reduce intrusion and time.

Hostcomm RVX uses webRTC which is a technology that is built into the majority of desktop and mobile browsers. The advantage of using WebRTC is that the functionality is already present without an app, it is very secure, and the video/sound stream travels point to point or browser to browser directly, this means it is low latency and high quality.

WebRTC will not work on smartphones that are using incompatible browsers or smartphones that cannot use compatible browsers such as some Huawei phones.

If you would like to test whether a specific phone or browser will be compatible, some functionality can be tested at here:

Browser compatibility testing site